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Glossary

Page components

Risk reversal

Also called guarantee, money-back guarantee.

Risk reversal is the guarantee or return promise that shifts the risk of buying from the customer to the brand. It is the cheapest conversion lever on a direct-response page, and it belongs next to the call to action.

Where should risk reversal go on the page?

A guarantee buried in the footer reassures no one. Put it beside the button, where the fear lives, so it does its job at the exact moment of decision.

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